Customer Login View Cart/Checkout Contact Us

Home
Shop
Categories
Wholesale Coffee
Free Private Labeling
Art of a Great Cup
Gift Ideas
Refer Our Java
Free Coffee eCards
JavaClub Forum
About Us
Our Guarantee
Shipping Policy
Security & Privacy
Information

 

If you are not satisfied with your fresh roasted coffee, we will refund the product purchase price on most orders* plus $3.00 towards your original shipping costs. We will also issue you a coupon for up to $3.00 toward your actual return shipping costs if you desire.

 

To receive your refund, you must request the refund within 7 days of your receipt of the product.  

For returns, here's what you must do.

  • Read the return terms listed below.
  • Contact us using the request form stating your reason for a refund.
  • Be sure to include your Order Number along with your request.
  • You will be sent a Return Number Authorization (RNA)and return instructions.
  • Products may be returned only with our prior approval and a Return Number Authorization.
  • Returns must be shipped within 7 days of the RNA being sent via email.

After we have received your returned products, we will refund your original credit card within 30 days.

Terms: To prevent return substitution fraud abuse: Retail bulk (80 oz) size bags and/or orders over $100.00 are subject to a 25% product return fee since all returns will be discarded. All coffee listed in the Exotic category are subject to a 50% product return fee. Wholesale orders have a 100% replacement guarantee.


  Receive many benefits in the JavaClub Forum!
 

Home ] Shop ] Categories ] Wholesale Coffee ] Free Private Labeling ] Art of a Great Cup ] Gift Ideas ] Refer Our Java ] Free Coffee eCards ] JavaClub Forum ] About Us ] [ Our Guarantee ] Shipping Policy ] Security & Privacy ] Information ]